All deposits collected with either AR Receipts or Cash Receipts will appear in the Deposits Collected homepage.
To refund or forfeit a deposit, find the deposit and click ‘View’.
You will go to the View Deposit Collected page.
Date – Once you click into the Date field, the current date (i.e. today’s date) will appear, you may enter a different date if you wish.
Refund Amt – Enter the refund amount.
Forfeit Amt – Enter the forfeiture amount.
Refund Type – You have two choices in terms of refund type:
For payouts to Debtors, you will be provided with the defaults for:
For payouts to a person/entity who is NOT a Debtor, you will be required to provide the payee’s name.
Click ‘Create Transaction’
DEPOSIT COLLECTED FROM AR RECEIPT
For refunds of deposits collected from an AR Receipt, the system will automatically create an AR Credit Note that credits the debtor’s account and debits the relevant deposit account.
Subsequently, what happens to the AR Credit Note will depend on the refund type that you choose:
DEPOSIT COLLECTED FROM CASH RECEIPT
For refunds of deposits collected from a Cash Receipt, the system will automatically create a Cash Payment that credits a bank acccount and debits the relevant deposit account.
AR RECEIPT – For forfeitures of deposits collected from an AR Receipt, the system will automatically create 2 documents:
CASH RECEIPT – For forfeitures of deposits collected from an Cash Receipt, the system will automatically create a Journal Voucher that credits the ‘Forfeited Deposits Collected’ income account and debits the relevant deposit account.